Some cruise lines give a break to hurricane-affected customers

2022-10-03

Cruise lines are offering a mix of refunds and future cruise credits (FCCs) for washed-out Hurricane Ian sailings, plus some lines have contingencies for cruisers who can’t sail due to hurricane hardship.

Virgin Voyages guests scheduled to take a future cruise who are unable to travel due to hurricane-related situations can request a future cruise credit and book a cruise for another date.

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MSC Cruises guests claiming hurricane hardship can reschedule their cruise with no penalty, accept a future cruise credit or request a refund. The cruise line said it will handle cancellation requests on a case-by-case basis.

Carnival Cruise line is offering guests a full refund and a 25% onboard credit if they were supposed to sail on one of its three canceled voyages on the Carnival Liberty out of Port Canaveral on Sept. 30, Carnival Paradise out of Tampa on Sept. 29, and Carnival Elation out of Jacksonville on Sept. 29.

Guests who were booked aboard Norwegian Getaway’s canceled nine-night Sept. 29 voyage out of Port Canaveral will receive a full refund in the original form of payment. NCL will tack on an additional 25% future cruise credit, reports Cruise Industry News.

Courtesy of Travel Weekly