NEW YORK – Travel Weekly, the most influential source of news, research, opinion and analysis to the travel industry, honored the winners of its 21st annual Readers’ Choice Awards at a black-tie gala dinner and ceremony on December 13 at the American Museum of Natural History in New York City.

The award winners, one for each of the 84 categories, represent the best of the best of the travel industry. The nominees and award recipients were chosen in two rounds of voting by Travel Weekly’s audience of travel professionals.

travel weekly awardsThese widely recognized, coveted awards are presented annually to the industry suppliers who led the way in product and service during the past year. The open ballot phase of the voting was conducted during the summer. Travel Weekly readers were invited to write in the names of any company they believe best exemplifies a particular category. The leading vote recipients were identified as finalists, and a second round of voting to determine the winners took place September through November 2023.

To be recognized as the best by your peers is the highest honor you can receive,” said Arnie Weissmann, editor in chief of Travel Weekly. “Among our readers are travel advisors, industry marketing executives and the CEOs of the world’s largest travel companies – a group uniquely qualified to evaluate a very crowded field of potential nominees. Those who have reached the top and received recognition as winners of Travel Weekly Readers Choice Awards indicates that they have truly excelled and have met travelers’ needs with the highest of standards, consistently, during recent challenging times.”

Travel Weekly also recognized Ignacio Maza, Executive Vice-President, Signature Travel Network; Alison Taylor, SVP & Chief Customer Officer, American Airlines; and Mark Conroy, Senior Cruise Line Executive, Silversea; and posthumously recognized Vicky Garcia, Cruise Planners with Lifetime Achievement Awards. The award pays tribute to individuals whose efforts have led to extraordinary results within an organization and who have also made significant contributions to the industry as a whole. The legacy of the recipients of the Travel Weekly Lifetime Achievement Awards collectively defines the environment that the travel industry operates in today.

The Travel Weekly Sustainability Leadership Award was given to Intrepid Travel in recognition of its long-standing commitment to sustainable practices. “Even beyond the meaningful work of the Intrepid Foundation, Intrepid Travel has led by example through its offerings. It has been on the leading edge of sustainable tour practices and principals, and through leadership and example, has changed touring for the better,” said Arnie Weissmann, editor in chief of Travel Weekly. “The company has demonstrated how travel can be a force for good when leadership aligns with purpose and puts resources behind its intentions.” 

Travel Weekly’s 2023 Readers’ Choice winners are:

  1. Airline: Domestic – Delta Air Lines

  2. Airline: International – United Airlines

  3. Airline: Business/First Class – Emirates

  4. Airline: Premium Economy Class – Delta Air Lines

  5. Top Airline Global Network – United Airlines

  6. Airline: Sales & Service – Delta Air Lines

  7. Top Airline Overall ­– Delta Air Lines

  8. Car Rental: Domestic – Enterprise Mobility

  9. Car Rental: International – Hertz

  10. Hotel Chain: Domestic – Marriott International

  11. Hotel Chain: Asia – InterContinental Hotels Group

  12. Hotel Chain: Caribbean – Sandals Resorts

  13. Hotel Chain: Europe – InterContinental Hotels Group

  14. Hotel Chain: Mexico – Inclusive Collection, Part of World of Hyatt

  15. Hotel Chain: Hawaii/South Pacific – Marriott International

  16. Hotel Chain: All-Inclusive – Sandals Resorts

  17. Hotel Chain: Luxury – Ritz-Carlton Hotels & Resorts

  18. Hotel Chain: Boutique – Karisma Hotels & Resorts

  19. Best Resort Worldwide – St. Regis Bora Bora

  20. Hotel Chain: Sales & Service – Marriott International

  21. Top Overall Hotel Group – Marriott International

  22. Tour Operator: Domestic Packaged – Delta Vacations

  23. Tour Operator: Domestic Escorted – Collette

  24. Tour Operator: International – Globus

  25. Tour Operator: Adventure – Adventures by Disney

  26. Tour Operator: Africa – Abercrombie & Kent

  27. Tour Operator: Asia/Pacific – Pleasant Holidays

  28. Tour Operator: Canada – Collette

  29. Tour Operator: Caribbean – Apple Vacations

  30. Tour Operator: Europe – Globus

  31. Tour Operator: Hawaii – Pleasant Holidays

  32. Tour Operator: Mexico – Funjet Vacations

  33. Tour Operator: Luxury – Abercrombie & Kent

  34. Tour Operator: Group, Packaged – Funjet Vacations

  35. Tour Operator: Escorted Sales & Service – Globus

  36. Tour Operator: Packaged Sales & Service – Delta Vacations

  37. Tour Operator: Escorted Overall – Globus

  38. Tour Operator: Packaged Overall – Funjet Vacations

  39. Cruise Line: Domestic – Carnival Cruise Line

  40. Cruise Line: Alaska – Princess

  41. Cruise Line: Antarctica – Seabourn

  42. Cruise Line: Caribbean – Royal Caribbean International

  43. Cruise Line: Europe – Celebrity Cruises

  44. Cruise Line: Hawaii/Pacific – Norwegian Cruise Line

  45. Cruise Line: Under 500 Berths – Windstar Cruises

  46. Cruise Line: Under 1,000 Berths – Seabourn

  47. Cruise Line: Premium – Celebrity Cruises

  48. Cruise Line: Luxury – Regent Seven Seas Cruises

  49. Cruise Line: Expedition – Viking

  50. Best World Cruise Itinerary – Holland America Line

  51. Cruise Line: Family – Carnival Cruise Line

  52. Cruise Line: Best Cuisine – Oceania Cruises

  53. Cruise Line: Best Entertainment – Royal Caribbean International

  54. Cruise Line: Best Private Island/Destination – CocoCay, Royal Caribbean International

  55. Cruise Line: Best Group Program – Carnival Cruise Line

  56. Cruise Line: Best Shipboard Tech – Princess

  57. Cruise Line: Best Short Itinerary – Carnival Cruise Line

  58. Cruise Line: Sales & Service – Royal Caribbean International

  59. Cruise Line: Overall – Royal Caribbean International

  60. River Cruise Line: Best Cuisine – AmaWaterways

  61. River Cruise Line: Sales & Service – Viking

  62. River Cruise Line: Overall – AmaWaterways

  63. Cruise Ship: River Cruising – AmaMagna, AmaWaterways

  64. Cruise Ship: New River Cruise Ship – Viking Gersemi, Viking

  65. Cruise Ship: New – Norwegian Prima, Norwegian Cruise Line

  66. Cruise Ship: Premium – Celebrity Beyond, Celebrity Cruises

  67. Cruise Ship: Luxury – Silver Moon, Silversea

  68. Cruise Ship: Overall – Wonder of the Seas, Royal Caribbean International

  69. Destination: Africa – South Africa

  70. Destination: Asia/Pacific – Australia

  71. Destination: Canada – Vancouver

  72. Destination: Caribbean – Saint Lucia

  73. Destination: Central/South America – Costa Rica

  74. Destination: Europe – Ireland

  75. Destination: Hawaii – Maui

  76. Destination: Mexico – Los Cabos

  77. Destination: U.S. State – Hawaii

  78. Destination: U.S. City – Las Vegas

  79. Best Travel Advisor Educational Program – Princess Academy – Princess

  80. Best Advisor Loyalty Program – Princess

  81. Best Rail Vacation – Rocky Mountaineer

  82. Best Travel Technology Provider – VAX VacationAccess

  83. Best Insurance Provider – Allianz Global Assistance

  84. Theme Park – Walt Disney World


Travel Weekly is the most influential provider of news, research, opinion and analysis to the North American travel trade marketplace. It reaches a broad industry audience in print, online and face-to-face events throughout the year. Travel Weekly is a division of Rutherford, New Jersey-based Northstar Travel Group, the largest travel business-to-business travel publisher in the world.

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