Direct Mail Factsheet

The DMA’s Market Research Facts

The data below is provided by The Direct Marketing Association and was funded by its membership, which includes: Google, America Online, Yahoo, Treasure Chest, NBC, CNN, Conde Nast, Facebook, American Express, and others to determine the most effective way to carry a message to consumers. More about The Direct Marketing Association.

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  • Response rate for Treasure Chest format is 5.72%. (Treasure Chest respondents report closer to 8%).
    Page 22 of the DMA Response Rate Report – View PDF
  • Response rate to email houselists have fallen from 2.99%  to 1.73%.
    Page 13 of the DMA Response Rate Report – View PDF
  • Paid search campaigns ave a cost per click of $3.79 (Treasure Chest is about $0.02 per visitor/lead).
    Page 23 of the DMA Response Rate Report – View PDF
  • 75% of direct mail usage is for immediate sale/visit to web site/sign up for newsletter.
    Page 84 of the DMA Response Rate Report – View PDF
  • Market share for direct mail advertising and its sales generated are greater than online marketing.
    Page 15 of The Power of Direct Marketing – View PDF
  • Direct mail spending is projected to increase 2.2% and then an additional 3.7%.
    Page 10 of the DMA Quarterly Business Review – View PDF
  • Direct mail/marketing’s market share is 28.8% of advertising expenditures.
    Page 16 of the DMA Quarterly Business Review – View PDF
  • Direct marketing’s ROI is $11.73 vs. $8.75 for non-DM.
  • The ROI via direct mail has increased.
    Page 19 of the DMA Quarterly Business Review – View PDF
  • Direct marketing attributes to 6.4% of total U.S. sales.
  • Direct mail attributed to 577.3 billion dollars in sales. It’s projected at $669.6 billion, a growth of 3.8%.
    Page 14 of the DMA Quarterly Business Review – View PDF
  • Q4 update